Mortgage holders could save thousands by switching when fixed rate ends - consumer watchdog

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The Competition and Consumer Protection Commission has told the Department of Finance that it is concerned by the 'impending increase' in the concentration of Ireland's retail banking sector as two banks prepare to withdraw from the country

Image: Alamy Stock Photo Image: Alamy Stock Photo IRELAND MAY NEED rules to ensure that mortgage holders are not at a disadvantage if they stay with the same bank after a fixed rate expires, according to the consumer watchdog.

Its recommendations include that the Central Bank should examine the ‘loyalty costs’ of consumers being handed higher mortgage interest rates when a fixed rate expires. “Even within the same bank – so there’s no switching costs – they can move to a different product and save thousands and sometimes tens of thousands of euro.”McHugh outlined that many consumers view switching bank as a “long, expensive process” and said that they may not fully understand interest rates or the benefits of changing bank.

“They can’t price walk whereby a loyal customer who stays with the insurance company for many, many years just gets higher and higher premiums because they don’t switch or they don’t demand a lower price. We welcome that intervention,” McHugh said. The CCPC has approved the acquisition of certain assets of the departing banks by those remaining but repeatedly cautioned that a shrinking sector is not healthy for the industry.

The CCPC told the department that Ireland will have a uniquely low level of choice and compare poorly to other countries in the European Union.

 

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