Housing complaints ignored due to prejudice, says ex-children’s commissioner

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Awaab Ishak: housing complaints ignored due to prejudice, says ex-children’s commissioner

Former children’s commissioner Anne Longfield has said that prejudice is a factor in how complaints from social housing tenants are treated.

The inquest into Awaab’s death heard concerns were repeatedly raised to landlord Rochdale Boroughwide Housing about mould in the flat on the town’s Freehold estate.As a result of the inquest’s findings, Gareth Swarbrick, the chief executive of RBH, was removed from his position on Saturday. “Well, it’s a very, very common message from families that they ring, they complain, they get ignored, they have to wait months and years and nothing happens and if it happens it’s not fixed properly,” she said.

“There has to be much more of a focus on what tenants are saying and that customer care, which seems almost non-existent.

 

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Housing body that ran flat where Awaab Ishak died of mould is 'racist', former employee claimsOne employee, who worked at Rochdale Boroughwide Housing for six years, told Sky News: 'The culture was horrible. It was bullying, toxic for the employees. It's not fit for purpose at all.' It was only a matter of time before the *unsubstantiated* claims of racism reared it's ugly head. No surprise here. Black & ethnic minorities have been, and will always suffer the worse treatment when it comes to social housing. Systemic racism in full sight, for all to see and witness, yet ignored. Knew the race card would be brought out
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Awaab Ishak: Housing boss sacked over death of boy killed by mould in RochdaleThe one-bedroom flat was managed by Rochdale Boroughwide Housing, which has now bowed to political pressure and sacked its chief executive, Gareth Swarbrick, with immediate effect. “Ms Kearsley said: 'How does this happen? How in the UK 2020?” It happens because there’s more people living in uk that there is houses or flats . London is at a breaking point and so are many other areas. It’s boils down to willingly blind politicians. He should be prosecuted for manslaughter, and so should all management that dealt with the home. They knew about the problem and deliberately did nothing. At the very least, they should be rehoused. They have blood on they hands. For sure, there are various forms of murders.
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