MyBroadband asked the country’s biggest operators about their most significant milestones and challenges in 2022.Herotel said it had 150,000 active customers across its fibre and wireless networks at the time of its feedback, representing net-customer growth of 50% in the last two years.
“This includes strengthening the company’s internal structures and making key new hires, with the aim of being able to better serve the company’s ISP customers, as well as deploying a dark national long-distance network,” said Chorley. Chorley said another challenge for Frogfoot was the level of service provided by some ISPs that resold its products, which led to the FNO hiring its own customer support staff.
“While the chip shortage is still ongoing, it should improve before too long, before we hit a cycle of oversupply,” Chorley said.MetroFibre said it was now the third-largest FNO in the country in terms of homes passed, which stood at over 450,000 at the time of writing.New areas covered as part of the 2022 rollout included locations in Durban and the South Coast of KwaZulu-Natal, as well as Thembisa, Johannesburg South, Kwa Thema, Port Elizabeth, St.
The operator said its biggest challenges were the sluggish economy, increasing electricity and fuel prices, rising interest rates and high unemployment, placing consumers and businesses under pressure.Octotel CEO Trevor van Zyl said the Western Cape-based operator expanded its network to 50,000 new homes during the year, taking its total count to 300,000.