Woman deemed ineligible after months on Utah housing waiting list

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After waiting months on a waiting list for a Utah senior living facility, a woman found out she was no longer eligible. Here's why and what everyone should know...

ST. GEORGE, Utah — The hunt for housing for many Utah families has been increasingly difficult. Amid the topsy-turvy seller’s market and a lack of affordable homes, one Toquerville woman was hopeful when she thought she had landed a perfect spot for her disabled mother.

“I called and the lady told me I can get on the waiting list, and she said it would be about six months,” said Osborne. “She said all you have to do is just keep calling every month to keep her on the list.” "I called back on the 9th and the 10th, and then on the 17th of November; I get an email telling me that due to the increase in Social Security that it puts her over the limit and that she is no longer eligible for the apartment.”

“I explained to [the apartment complex] what had happened and that I wanted to speak to somebody higher up. They took my information, but nobody ever called," said Osborne. “If they’re doing this to me, then they’re doing this to other people.”

 

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