British Gas suspends force-fitting prepayment meters

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It follows a report that agents broke into the homes of vulnerable people to install the equipment.

The allegations centre on Arvato Financial Solutions, a third-party company used by British Gas to pursue debts.

Agents also fitted a prepayment meter by force at the home of a young mother with an infant baby, the newspaper said. He said he was "extremely disappointed" about what had occurred, adding: "As a result, on Wednesday morning, we took a further decision to suspend all our prepayment warrant activity at least until the end of the winter".

People using prepayment meters pay for their gas and electricity by topping up their meter, either through accounts or by adding credit to a card in a convenience store or Post Office.

 

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Try and help folk and you can't nowadays

That's nice of them..

The person in the article mentioned in the Times Newspaper clearly enjoys his job. Hand picked piece of work. Still, greedy BG have been reigned in by the Govt for their tactics. Reading the comments, you don’t need to go far to find the type.

Hang on, so they are fitting pre payment meters and not leaving them off supply? Oh ok so that means they are going to need to budget better and spend less on streaming services and mobiles phones, also spend less on weed 🙉

Once BritishGas has broken into a house do they repair any damage caused ? Might have to rethink my suppliers....

But only after thetimes front page investigation appears

Suspends? The government should be stepping in to remove the option completely. But they won't. Because they care only about the energy sector. The poor and elderly? They don't give a flying fk about.

ElaineWITV x

They aren’t a charity

centricaplc BritishGas What greedy scummy companies you are Centrica BritishGas

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