British Gas sorry its agents broke into customers' homes

The newspaper said an undercover reporter working for debt collection agency Arvato Financial Solutions accompanied agents to enter homes and “force fit” the meters. The newspaper said the customers included a single father with three young children whose door was forced open by a locksmith and a mother with a 4-week-old baby.Article content

“Vulnerable families should not be treated so poorly,” he said. Energy Minister Graham Stuart summoned British Gas representatives for a meeting on Thursday, the government said. “The allegations around our third-party contractor Arvato are unacceptable and we immediately suspended their warrant activity,” he said.

Very Charles Dickens of them.

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