Taskrabbit’s 'Happiness Pledge' may not make you so happy, attorney says

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Heads up if you use apps like Taskrabbit.

But then Goetz felt, well, a little happy. She learned Taskrabbit has a “Happiness Pledge,” allowing users to recoup up to $10,000 for property damage due to a tasker’s negligence.

“I’m just tired of getting stepped on by companies or people, and I just thought, 'This is enough,'” she said.“It should be called ‘Not Really Happy Pledge’ or ‘Not So Happy Pledge,’” she said. “What it basically says when you read all of the pages is that we have the discretion whether we want to to give you a penny or nothing or up to $10,000, but you have to jump through a lot of hurdles before you even get our attention. If you’re looking to them to make it happy, then you might be looking for a long time,” said Chang.

 

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