"This trend is likely to continue and we will all need to adjust accordingly to meet the expectations of consumers," he said.
Mr Lee Kwong Weng, CEA's executive director, said:"The uptrend in consumer satisfaction with their property agents' services is an indication that the industry has made steady progress in raising its professionalism and ethical standards, and improving service to clients." Mr Zaqy also shared how the authorities are facilitating technological adoption, training agents and enhancing consumer trust as part of the ITM.
Currently, agents must take six credits a year to renew their licences, of which at least three must be from professional courses, such as those related to real estate laws and regulations.
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Source: The Straits Times - 🏆 8. / 63 Read more »