Ontario hospitals, LTC homes spent nearly $1B on agency staff last year

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Hospitals and long-term care homes spent nearly $1 billion last year to fill shifts with nurses and personal support workers from private staffing agencies, a Ministry of Health document estimates.

Ontario Health Minister Sylvia Jones makes an announcement at Sunnybrook Hospital, in Toronto Thursday, August 18, 2022. THE CANADIAN PRESS/Chris Young

A spokesperson for Jones wrote in a statement that the proportion of agency nurses and total hours worked by agency staff has decreased since 2017. "We've been hearing from our members that the cost of agencies are crowding out the budgets for care," she said. In long-term care, the percentage of hours worked by agency staff grew from 7.6 per cent to 14.9 per cent in the same time period, an increase of 103 per cent when looking at total hours.

"The Ford Conservatives are underfunding our health care system so badly that hospitals and long-term care homes are left with no choice but to use these private nursing agencies," she wrote in a statement. Hospitals and long-term care homes have said staffing agencies are necessary and they do not want to see them banned, but many have urged an end to what they call price gouging.

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