This is the fifteenth year in a row that parent company, Barratt Developments, has achieved the top five star rating – far longer than any other major housebuilder. The number of stars a housebuilder is awarded is based on customer responses to the question, “would you recommend your builder to a friend”? Over 90 per cent of Barratt and David Wilson Homes’ customers said they would recommend the housebuilder to a friend.
Stewart Baseley, Executive Chairman of the Home Builders Federation , said: “Over recent years, there has been a huge industry focus on service and quality and this is the fourth year in a row where over 90 per cent of our new home buyers would recommend their builder to a friend. For a company to achieve five star levels of satisfaction is a significant achievement and shows the commitment to the care of the customer from everyone within Barratt Developments.
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