Nursing homes: 'Unfair' technical language in residents' contracts found during review of sector

Image: Shutterstock/Dmytro Zinkevych Image: Shutterstock/Dmytro Zinkevych THE COMPETITION AND Consumer Protection Commission has published new consumer protection guidelines for contracts of care in Irish nursing homes.

It follows an 18-month review of the sector by the CCPC, which says it found examples of potentially unfair terms that were being used by nursing home operators in contracts. During its review, the CCPC found that the language used in nursing home contracts was often technical and could not be easily understood.

The chairperson of the CCPC, Isolde Goggin said that a lack of transparency in contracts risked tying residents into terms that they didn’t understand or would never agree to.“For many people, there are limited options to choose from and moving to another nursing home, if you are not happy, is not feasible. This means residents are particularly vulnerable.”

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