British Gas suspends force-fitting prepayment meters

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It follows a report that agents broke into the homes of vulnerable people to install the equipment.

The allegations centre on Arvato Financial Solutions, a third-party company used by British Gas to pursue debts.

Agents also fitted a prepayment meter by force at the home of a young mother with an infant baby, the newspaper said. He said he was "extremely disappointed" about what had occurred, adding: "As a result, on Wednesday morning, we took a further decision to suspend all our prepayment warrant activity at least until the end of the winter."

People using prepayment meters pay for their gas and electricity by topping up their meter, either through accounts or by adding credit to a card in a convenience store or Post Office.

 

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Also, you have to love a bit of over paid bit of power we are all paying!!!!! Ooooo let’s look at that…

Ah great! Suspending an a illegal situation.good on them.

British gas are rip off merchants along with the lousy government that let them treat customers so badly people on prepayment meters shouldn't have to pay more, it a thecking disgrace that the snake at number 10 downing Street allows this to happen

see the lawyers now BG have no right to barge into peoples homes .

Let's no forget the men banging doors for sse during lockdown

Had my windows looked in and letterbox

When will the BBC stop force visiting goons into vulnerable people's homes to either buy a licence or sign something so they get taken to court? Probably never.

British Gas should be suspended full stop

Should never have been allowed in the first place! It needs stopping altogether permanently across the board! Absolutely shocking tales! So much for protecting the vulnerable!:(

What kind of Tariff are people on when using these pre payment meters?

Thieves.

British Gas maybe should be rebranded and suspended. But it seems lawless UK; becoming the norm. Wonder how long it will be before we are taken to defending our homes; as borders not defended

Stopped because they were caught doing it.

more importantly, why aren't you asking why gas prices aren't lower

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British Gas suspends force-fitting prepayment metersIt follows a report that agents broke into the homes of vulnerable people to install the equipment. centricaplc BritishGas What greedy scummy companies you are Centrica BritishGas ElaineWITV x They aren’t a charity
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Fury as British Gas debt collectors force their way into vulnerable people's homes to install prepayment metersBritish Gas has stopped force-fitting prepayment meters after an investigation found they were being installed even where the customer was extremely vulnerable. Surely that's breaking and entering? No wonder meters are put outside a property, so they are able to do this. Well there’s clear evidence of a crime then surely? They also may exempt from prosecution under the new spycops bill. The Government should outlaw all debt collectors now due the pandemic causing financial difficulties for many people. GreenJennyJones GreenJJNews
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