"I’d been with them for about ten years.
"For a long time, I’d been paying £39 for a Sky Q contract for my broadband and TV, but with just a simple phone call, I was moved onto a social tariff costing £20.” All Chantelle had to do was explain that she’d heard about discount deals for those on Universal Credit. “I was put straight through to the right department, and the whole thing was really straightforward,” said the mum of two."The new offering was a little pared back – and without the extras I’d had previously – but it was a big help financially.”
With two daughters aged 10 and 13 who are constantly on their iPads, a fast and reliable broadband service is essential for Chantelle.“There’s often three of us on our devices at the same time. But I’m happy to say the new service delivered on everything we needed – even though I was paying a lot less.”“Before hearing about these discounted tariffs, I had no idea they even existed,” she said."If you end up shaving money off your bill, it’s definitely worth it.