Long-term care home inspections stopped for at least seven weeks as COVID-19 pandemic hit: Ombudsman

which was released Thursday, focuses on the Ministry of Long-Term Care’s inspections-related activity at homes during the initial stages of the pandemic and aimed to uncover evidence not previously unearthed by previous investigations into COVID-19 and the impact on long-term care residents. It found that over a seven-week period during the initial wave of the pandemic, the ministry’s inspections branch “simply stopped conducting on-site inspections.

In April 2020, the report notes, a woman complained to the ministry about the conditions at her parents’ long-term care home, indicating that it was “severely” short-staffed and residents were not being cleaned, fed, or given their medications. One of the woman’s parents had died of COVID-19 and the other was sick with the virus, the report read.

“Consequently, some areas of the province had as few as three or four inspectors to conduct on-site work, when there would normally be 20 to 25.” There were close to 2,000 COVID-related deaths in long-term care during the first wave of the pandemic, which occurred between January 15, 2020 and August 2, 2020. During the seven-week inspection hiatus, Dubé said 720 long-term care residents died.

"The direct result of the lack of inspections, reports, and enforcement, was a lack of protection for residents and staff and a lack of accountability for the system," he added.

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