Damp repair delay failed tenant, housing secretary says

Political reporter, BBC Radio Merseyside

The housing secretary said the tenant's mental health had been "severely impacted" by damp in his home.The housing ombudsman earlier found the firm had delayed repairs to the property.The housing association has apologised and said it had made changes to how damp issues are reported. The ombudsman's report found when the resident first raised the damp problem, the landlord's records showed the job was cancelled the next day, saying it was raised in error.

Two months later, another report of damp was made at the home but a month later the job was cancelled due to it "no longer being needed".

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